Cloud Service Management

Almost every business today depends on cloud services — whether they realize it or not. Your email is in the cloud. Your files are in the cloud. Your customer data, your accounting software, your phone system, your security tools — cloud, cloud, cloud. And somebody needs to be managing all of it.

The problem is, most small businesses sign up for these services, go through the basic setup wizard, and never touch the settings again. That means default security policies, no conditional access, no MFA enforcement, licenses being wasted on departed employees, and admin credentials that haven't been rotated since the account was created.

We step in and fix that. Our founder has personally managed rollouts of CrowdStrike Falcon, Rapid7 InsightVM and InsightIDR, Duo MFA, BeyondTrust, Code42 Incydr, Bitwarden, DNSFilter, and Automox across enterprise environments. He's migrated organizations from on-premise Exchange to Exchange Online, deployed cloud print solutions, and implemented cloud-based camera systems that reduced both physical and cyber attack surfaces. We manage, optimize, and secure your cloud platforms so they actually protect your business instead of being another attack surface.

What We Do

Microsoft 365 Administration

M365 is the most common business platform we encounter, and it's also one of the most underutilized. Most businesses use Outlook and maybe Teams, but they're paying for an entire suite of security, compliance, and productivity tools they've never configured.

We handle the full stack: Exchange Online mail flow rules, SharePoint site architecture, Teams governance, OneDrive policies, and the security features built into your existing license tier. Data Loss Prevention policies. Retention labels. Sensitivity labels. Audit logging. These tools are included in most business licenses — they just need to be turned on and configured properly.

Entra ID (Azure Active Directory)

Entra ID is where your cloud identity lives, and it's one of the most critical — and most neglected — parts of most M365 environments. We configure conditional access policies so logins from suspicious locations get blocked. We enforce MFA properly — not just "enabled" but actually required, with fallback methods and break-glass accounts. We set up role-based access control so your receptionist doesn't have Global Admin privileges.

For hybrid environments, we manage Azure AD Connect synchronization between your on-premise Active Directory and the cloud, making sure password sync, group membership, and user attributes flow correctly in both directions.

Google Workspace

For businesses running on Google instead of Microsoft, we provide the same level of management. User provisioning and offboarding, security policies, Drive sharing controls, Gmail routing and filtering, and integration with third-party tools. We make sure your Workspace environment is organized, secured, and not leaking data through overly permissive sharing settings.

DNS Filtering & Web Security

We deploy and manage DNS-based security platforms like DNSFilter and NextDNS to block malicious domains, phishing sites, and inappropriate content at the network level — before a user's browser even makes the connection. This is one of the simplest and most effective layers of protection you can add, and it works across every device on your network.

Security & Antivirus Vendor Management

Most businesses have some form of endpoint protection, but it's often inconsistent — some machines have it, some don't, licenses are expired, definitions are outdated, or the console hasn't been checked in months. We consolidate and manage your security stack: endpoint detection and response (EDR), antivirus, email filtering, and security awareness platforms. We make sure coverage is complete, policies are current, and alerts actually go to someone who reads them.

SaaS Tool Integration

Beyond the big platforms, most businesses use a constellation of smaller SaaS tools — CRMs, project management, accounting software, HR systems, communication tools. We help integrate these with your identity platform for single sign-on (SSO), automate user provisioning and deprovisioning, and make sure sensitive data isn't being shared through unsanctioned "shadow IT" apps that someone signed up for with their personal email.

Who This Is For

This service is ideal for businesses that:

• Use Microsoft 365 or Google Workspace but only scratched the surface of what's available

• Don't have a dedicated IT person managing their cloud platforms day-to-day

• Have experienced a security incident — phishing, compromised account, data leak — and want to prevent the next one

• Are paying for cloud licenses but aren't sure they're getting their money's worth

• Need to meet compliance or insurance requirements around cloud security and access control

• Have employees working remotely and need to make sure access is secure from anywhere

Why It Matters

Cloud services are where your data lives now. If your M365 tenant gets compromised because someone's admin account didn't have MFA, the attacker has access to every email, every file, every conversation in your organization. It happens every day to businesses that thought "we're too small to be a target."

Beyond security, properly managed cloud services save money. We regularly find businesses paying for licenses they don't need, using premium tiers when standard would suffice, or missing features in their current license that would eliminate a separate paid tool. A proper audit of your cloud environment often pays for itself.

What You Get

• A secured cloud environment — MFA enforced, conditional access configured, admin accounts locked down

• Optimized licensing — pay for what you need, use what you pay for

• Proper user lifecycle management — onboarding, offboarding, and access reviews done right

• DNS-level protection — malicious sites blocked before they reach your users

• Consolidated security tooling — one coherent security stack instead of a patchwork of expired trials

• Regular reporting — so you know what's happening in your environment, not just when something goes wrong