Service
Business Continuity & Disaster Recovery
When something goes wrong — and eventually something will — the only question is how fast you recover. We make sure you have an answer.
Nobody plans to have a disaster. But disasters happen anyway. A ransomware attack encrypts your file server at 2 AM. A failed HVAC floods your server room. A power surge takes out your network equipment. An employee accidentally deletes a critical shared folder. Your ISP goes down for eight hours on your busiest day.
The businesses that survive these events aren't the ones that got lucky — they're the ones that planned ahead. They had backups that worked. They had a recovery process that was documented and tested. They knew exactly what to do, who was responsible, and how long it would take to get back online.
We design and implement those plans. Our founder has built disaster recovery programs that reduced potential data loss by 90% and improved recovery time from 48 hours to just 2 hours. He's introduced virtualization and geographic redundancy to ensure seamless failover during full infrastructure relocations — and he's responded to real incidents, including collaborating with the FBI during a ransomware attack. Not generic templates — real, practical recovery strategies built around your specific business, your specific systems, and your specific tolerance for downtime.
60%
of small businesses that lose their data shut down within 6 months
96%
of businesses with a tested DR plan fully recover from a major incident
What We Do
Business Impact Analysis
Before we design a recovery plan, we need to understand what matters most to your business. Which systems are critical? How long can they be down before it costs you real money? What data absolutely cannot be lost? We work with you to identify your critical systems, define your Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO), and prioritize accordingly. This isn't a theoretical exercise — it directly shapes your backup strategy and recovery design.
Backup Strategy Design
A backup that hasn't been tested is a hope, not a plan. We design backup strategies that match your business requirements — the right combination of local and offsite backups, the right retention schedule, the right frequency, and the right technology. This includes selecting and configuring backup solutions, setting up automated schedules, configuring alerting for failures, and establishing a regular testing cadence to verify that restores actually work.
We follow the 3-2-1 rule as a minimum: three copies of your data, on two different types of media, with one copy offsite. For businesses with tighter RPO requirements, we implement more frequent backups, replication, or continuous data protection depending on what the situation demands.
Recovery Workflows
When something goes wrong, the last thing you want is everyone scrambling to figure out what to do. We document step-by-step recovery procedures for every critical system — who does what, in what order, with what tools, and how to verify success. These aren't 50-page documents that sit in a binder. They're practical runbooks that someone can follow under pressure at 3 AM.
We cover multiple scenarios: single server failure, full site loss, ransomware recovery, accidental data deletion, cloud service outage, and ISP failure. Each scenario has its own playbook because the response is different every time.
Redundancy Planning
Some systems can't afford any downtime. For those, we design redundancy — failover servers, redundant network paths, secondary ISP connections, replicated databases, and high-availability configurations that keep things running even when a component fails. We help you decide where redundancy is worth the cost and where a fast recovery from backup is good enough. Not everything needs to be redundant — but the things that do need to be done right.
Data Protection
Beyond traditional backups, we help protect your data through encryption (at rest and in transit), access controls, immutable backup copies that ransomware can't touch, and secure offsite storage. We also address the human side — making sure that access to backups and recovery systems is properly restricted, documented, and not dependent on a single person's knowledge.
Testing & Validation
A disaster recovery plan that's never been tested is just a document. We conduct regular recovery tests — from individual file restores to full system recovery exercises — to make sure everything works when you need it. We document the results, identify gaps, and update the plan accordingly. Testing also gives your team practice, so when a real incident happens, the process feels familiar instead of frantic.
Who This Is For
This service is for businesses that:
Don't have a documented disaster recovery plan — or have one that's never been tested
Have backups but aren't confident they could actually restore from them
Can't afford significant downtime — every hour offline costs real revenue
Need to meet compliance or insurance requirements around data protection and recovery
Have experienced a data loss event and don't want it to happen again
Depend on systems that would cripple the business if they went down
Want peace of mind that their business can survive the unexpected
Why It Matters
Downtime is expensive. Lost data is devastating. And both are largely preventable with proper planning. The investment in a solid BC/DR strategy is a fraction of what a single major incident would cost — in dollars, in reputation, and in the trust of your customers and employees.
Cyber insurance providers are increasingly requiring businesses to demonstrate that they have working backup and recovery plans. Compliance frameworks like HIPAA, PCI-DSS, and CMMC all require documented and tested disaster recovery capabilities. And beyond compliance, it's just good business sense.
We've seen businesses recover from incidents in hours because they had a plan. We've also seen businesses take weeks — or never recover at all — because they didn't. The difference isn't luck. It's preparation.
What You Get
Business impact analysis — a clear understanding of what's critical and what your tolerance for downtime is
A tested backup strategy — backups that are automated, monitored, and regularly verified
Recovery runbooks — step-by-step procedures for every critical failure scenario
Redundancy where it counts — failover and high-availability for your most critical systems
Regular testing — scheduled recovery drills with documented results
Compliance documentation — evidence of your DR capabilities for auditors and insurers
Peace of mind — knowing that when something goes wrong, you have a plan that works
Don't Wait for the Disaster
The best time to build a recovery plan is before you need one. Let's talk about your business, your risks, and what it takes to keep you running no matter what.